Client Testimonials
Student Roost – St. Mungo’s have had the pleasure of working with PSG UK for many years, and the level of service they have provided throughout that time has been nothing short of exceptional; they have been an essential part of the smooth running of our student accommodation. Over this long partnership, they have proven time and time again that they are not just a service provider but a dependable and dedicated team we rely on daily. Their professionalism, hard work, and commitment have been outstanding, and they consistently exceed our expectations.
Operating a student accommodation building requires a balance of vigilance, patience, and strong communication skills. Their management and team demonstrate all these qualities and more. They are always visible, proactive, and ready to respond to any situation with calmness and confidence. Whether it’s assisting students late at night, helping with access control, wellbeing, lock outs, or supporting us during particularly busy periods including summer turnaround, nothing is ever too much for them.
What truly sets them apart is their willingness to accommodate our needs, no matter how big or small. They show genuine care for the safety and wellbeing of our residents, and they treat our building as if it were their own. Their reliability and friendliness have built real trust and friendships among staff and students.
After five years of continuous service, we remain incredibly grateful for their unwavering dedication and the peace of mind they bring to our operation. We highly recommend them to anyone seeking a security company that embodies professionalism, reliability, flexibility, and true commitment.
Nadia Din
Operations Manager
Student Roost - St Mungos
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As a student accommodation provider, we rely heavily on the quality, professionalism, and reliability of our security partners. PSG has consistently exceeded our expectations and proven themselves to be an invaluable part of our operations.
From day one, their staff have demonstrated exceptional professionalism, warmth, and a genuine commitment to creating a safe and welcoming environment for our residents. The team is not only well-trained but also highly adaptable, quickly learning and retaining site-specific procedures that are crucial for keeping everything running smoothly.
What truly sets PSG apart is their responsiveness. Whether it’s an urgent call, a last-minute request, or an unexpected situation, their response times are outstanding. We can always rely on them to be there when we need them—fast, calm, and fully prepared.
Their flexibility has been a game changer. PSG consistently accommodates changes in schedules, operational needs, and seasonal demands without hesitation. The reliability of their service gives us massive peace of mind, knowing every shift is covered by capable, dependable professionals.
Beyond their core duties, PSG staff regularly go the extra mile. They’re kind, approachable, and incredibly helpful with both staff and students. Whether supporting residents during difficult moments, managing busy move-in periods, or assisting with on-site challenges, they bring a level of care and effort that genuinely stands out.
PSG isn’t just a security provider—they’re a trusted partner in maintaining the safety, comfort, and community spirit of our accommodation. We’re proud to work with them and wouldn’t hesitate to recommend their services to anyone seeking a dedicated and exceptional security team.
Gary Martin
Operations Manager
Canvas - Glasgow
